Connection to Synology failed

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Corpi
Posts: 7
Joined: Mon Dec 21, 2015 10:06 pm

Connection to Synology failed

Postby Corpi » Mon Dec 21, 2015 10:21 pm

Hi,
I fail to connect to my Synology DS415+ whether through the IP address or Quickconnect ID and port 5000 (or 5001 using SSL). I always have the same message error (see screen capture attached). Note that the connection perfectly works using Safari and IP:5000. Connection to cloud servers (Dropbox, Onedrive, Google Drive) works fine as well.
Any idea?

Corpi
Posts: 7
Joined: Mon Dec 21, 2015 10:06 pm

Re: Connection to Synology failed

Postby Corpi » Mon Dec 21, 2015 10:27 pm

Not sure the attached screen capture was correctly sent.
Below the Dropbox link:
https://www.dropbox.com/s/aeewhm1lgpb66 ... n.png?dl=0
Thanks

sylver
Site Admin
Posts: 75
Joined: Mon Sep 29, 2014 4:25 pm

Re: Connection to Synology failed

Postby sylver » Tue Dec 22, 2015 10:51 am

Hi,
could you tell me which DSM version you are using ?
If it's DSM6 beta version, I have to push an update of the app to fix connection problems !

Corpi
Posts: 7
Joined: Mon Dec 21, 2015 10:06 pm

Re: Connection to Synology failed

Postby Corpi » Tue Dec 22, 2015 11:06 am

DSM 5.2-5644 update 2

Corpi
Posts: 7
Joined: Mon Dec 21, 2015 10:06 pm

Re: Connection to Synology failed

Postby Corpi » Wed Dec 23, 2015 9:45 am

So, any idea?

sylver
Site Admin
Posts: 75
Joined: Mon Sep 29, 2014 4:25 pm

Re: Connection to Synology failed

Postby sylver » Wed Dec 23, 2015 10:08 am

Could you send me an email at codeisalie <at> gmail.com with your Quickconnect id ?

Corpi
Posts: 7
Joined: Mon Dec 21, 2015 10:06 pm

Re: Connection to Synology failed

Postby Corpi » Wed Dec 23, 2015 1:11 pm

Done.
Merry Christmas.

sylver
Site Admin
Posts: 75
Joined: Mon Sep 29, 2014 4:25 pm

Re: Connection to Synology failed

Postby sylver » Wed Dec 23, 2015 10:58 pm

Thanks,
issue solved, it'll be available in next NAStify update !

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